Terms of Service

1. What the Service is

clownfish101 is a content-operations tool: it drafts content for you, turns the numbers from a platform’s creator dashboard into a structured ledger, and reads that ledger back to you as a diagnosis and a next step.

We do not run your accounts and we do not publish for you. The browser extension only pre-fills a draft; you always click “publish” yourself. Whether a piece of content is compliant and fit to publish is your call, made before you publish it.

The Service guarantees no outcome —— not reach, not followers, not conversion. It gives you a reading and a suggestion, not a promise.

2. Accounts

• ·Sign-in is via Google only, and the email address must be verified on Google’s side. We never set or store a password.
• ·One account is for one person. You may not transfer, lend or share an account; for a team, open one account per person.
• ·Keeping your Google account secure is your responsibility. Actions taken and credits spent through your account are treated as your own.
• ·You must be 18 or older, or of the age at which you can enter into a binding contract where you live.

3. Your content

• ·The topics, source material and screenshots you submit —— and the drafts and ledger generated from them —— belong to you. We claim no rights in them, do not resell them, and do not train models on them.
• ·To run the Service (store, generate, evaluate, display on your dashboard) you grant us a limited, non-exclusive licence to process that content solely as needed to provide the Service. The licence ends when you delete the content or your account.
• ·You confirm that you hold the rights to the material you submit and that submitting and using it infringes no one else’s rights.
• ·Generated output comes from a large language model. It may be wrong, may resemble someone else’s work, and may not comply with the rules of the platform you publish to. Review and verify before you publish; what happens after you publish is on you.

4. Subscriptions and billing

• ·The Service is metered in credits. Paid tiers are monthly subscriptions; one-off top-up packs are also available. Current prices, allowances and per-action pricing are on the pricing page.
• ·Subscriptions renew automatically. Unless you cancel before the end of the current period, you are charged again for the same tier.
• ·You can cancel at any time: “Manage subscription” on the pricing page opens the Stripe customer portal. After cancelling, the allowance you already paid for runs to the end of the billing period, then the account drops to the free tier.
• ·Upgrades take effect immediately and Stripe issues a prorated invoice for the remaining days; downgrades take effect at the next billing period, and the current allowance is left untouched.
• ·Monthly credits reset at the start of each billing period and do not roll over. Top-up credits never expire and are only drawn on once the monthly allowance is used up.
• ·When the allowance runs out, the Service stops —— there is no overage bill. We do not do post-payment. To keep going, buy a top-up pack or move to a higher tier.
• ·All payments are handled by Stripe. We never see or store your card number.
• ·Prices may change. We will tell you in advance by email at your registered address; a new price takes effect from your next renewal, and you can cancel before it does.
• ·Refunds are covered by the Refund Policy.

5. Sign-up credits

New accounts receive a one-off grant of credits for evaluation. Granted credits have no cash value, are non-refundable and non-transferable, are given once per account, and may be changed or discontinued at any time.

6. Acceptable use

Your use of the Service is subject to the Acceptable Use Policy, which forms part of these Terms. Breaching that policy is a breach of these Terms.

7. Intellectual property

• ·The interface, design, copy, code and brand assets of the Service (including the “clownfish101” wordmark and logo) belong to us and are protected by copyright and trademark law. Do not copy, modify or redistribute them without written permission.
• ·Do not reverse-engineer the Service, and do not scrape, bulk-call or otherwise automate copying of its features or content.
• ·Your content stays yours —— see §3.

8. Disclaimers

• ·The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
• ·Readings, scores and suggestions are computed from the data you provide using fixed rules. They are for reference only, are not a guarantee of any outcome, and are not business, legal or tax advice.
• ·Generated content comes from a third-party model. We do not warrant that it is accurate, original, or compliant with any publishing platform’s rules (see §3).
• ·We are not affiliated with, authorised by or endorsed by any social media platform. Platform rules, interfaces and page structures can change at any time and may break parts of the Service.

9. Limitation of liability

• ·To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, punitive or consequential damages arising from your use of or inability to use the Service —— including throttling or suspension of your account by a platform, lost reach, lost revenue, lost goodwill or lost data.
• ·Our total aggregate liability under these Terms will not exceed the amount you actually paid us in the 12 months before the event giving rise to the claim.
• ·Some jurisdictions do not allow certain warranty exclusions or liability limits; there, the above applies to the fullest extent the law permits.

10. Changes, suspension and termination

• ·We may modify, suspend or discontinue any part of the Service. Material changes will be announced in advance.
• ·You may stop using the Service at any time and request account deletion under Privacy Policy §9.
• ·If you materially breach these Terms or the Acceptable Use Policy, or we suspect fraud or abuse, or the law requires it, we may suspend or terminate your account immediately. Unused credits on an account terminated for a breach are not refunded.
• ·If we discontinue the Service ourselves (not because of a breach by you), unused paid allowance is refunded on a pro-rata basis.

11. Governing law and disputes

These Terms are governed by the laws of Canada, excluding its conflict-of-laws rules. Disputes arising from these Terms or from use of the Service should first be raised with us directly; if they cannot be resolved, they will be submitted to a court of competent jurisdiction in Canada.

12. Changes to these Terms

We may revise these Terms from time to time. The revised version is published on this page with an updated “last updated” date; material changes affecting your rights are announced by email to your registered address. Continuing to use the Service after a change takes effect means you accept the revised Terms.

13. Contact

Questions about these Terms: support@clownfish101.com. We normally reply within 1–2 business days.